IT Technician

Bucks Pay Grade 3/4 (£21,167 - 24,949 pro rata)
Start date:
September 2017
Application deadline:
08-06-2016 12:00:00 -

To apply:

Please complete the application form (download here) and write a letter of application (preferably word processed) addressing each of the points in the person specification. 

Send the completed form, and letter of application to the school, either by post, fax or to the following email address:

Closing Date:

The Closing Date for applications is midday midday Thursday 8th June 2017

Interview Date:

The Interview Date will be Thursday 15th June 2017   

If you require any further information please contact Office Manager Mrs Sayeeda Thorkildsen  on 01494 673740 or email



  • Investigate software and hardware issues that have been registered using the school ticket system and work with 2nd line support where necessary to put solutions in place
  • Deploy new software and updates and ensure that they run effectively for all users
  • Maintain the current Staff Portal (Office 365/SharePoint) using assistance from 2nd line support where necessary
  • Maintain, replace or dispose of devices having regard to data protection and environmental good practice
  • Work with the ICT strategy manager and 2nd line support to ensure that a reliable and fast internet connection is always available
  • Monitor and maintain stocks of ICT consumables
  • Work with 2nd line support on the maintenance and update of the school’s website and social media
  • Assist in the implementation of the school’s policies and procedures regarding online safety
  • Work with the site manager in the use of CCTV to maintain security
  • Maintain and update the ICT asset register
  • Maintain and update the information screen in the front reception area
  • Monitor and manage the use of paper resources so as to minimise cost and environmental impact


  • Work with the ICT strategy manager in implementing aspects of the school’s ICT development plan
  • Manage the introduction of new devices to the network
  • Continue the development and deployment of the schools Pupil Portal (Office 365/SharePoint) using assistance from the 2nd line support when necessary
  • Provide the ICT strategy manager with data relevant to the evaluation of the effectiveness with which ICT resources are deployed in the school

Support (staff and pupils)

  • Provide support to pupils in computing lessons
  • Make use of both incidental and structured opportunities to contribute to the development of staff expertise and confidence in ICT use
  • To represent the school in a positive manner
  • To undertake other duties and responsibilities which may be reasonably required by the Headteacher.

This job description will be reviewed annually, as part of the Staff Development Programme.  It may be amended at any time after consultation.

Person Specification







Employment in a role in which ICT system installation, configuration and basic hardware maintenance are key components.



Previous employment in a school setting






Qualifications and Training



5 or more C+ at GCSE/O level or equivalent



Education to A level standard



ICT industry recognised qualifications and training









Knowledge and Skills



An understanding of the legal, security and moral issues relating to the use of ICT in schools



Knowledge of currently supported versions of Microsoft Windows and Microsoft Office



Knowledge of Microsoft Active Directory



Some knowledge of OS X



Knowledge of mobile device management systems (MDM)






Personal Qualities



Good written and oral communication skills



Good organisational skills



Ability to provide advice and assistance to users



Able to communicate effectively with non-experts



Ability to work effectively as part of a team



Ability to relate to young people in a positive manner